Mac users say macOS Monterey is destroying their USB hub

2021-11-13 08:58:32 By : Mr. pete Wang

The early macOS Big Sur caused trouble with the USB connection, and macOS Monterey seems to have encountered the same annoying trend.

Apple released macOS Monterey a few days ago, but according to some user reports, the updated operating system version seems to cause problems with the USB hub and a few USB-based peripherals. With the widespread release of macOS Monterey, users shared detailed information about various installation issues, errors such as "Gateway Timeout" or "Gateway Error", and Mac machines stuck on the "Setup Mac" message screen.

It is worth noting here that major operating system updates often have problems in the early stages, so it is usually recommended to wait a few days to fix the problem or release a patch. Following the debut of Apple's M1 MacBook Pro and Air last year, some users running the latest version of macOS Big Sur began to experience connection problems with external monitors. Apple later repaired and released support documents to help solve the problem.

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It now appears that some users who have downloaded macOS Monterey on their Mac are experiencing USB hub connection problems. Users have recorded this problem on Twitter, Apple's official forum and Reddit, indicating that the USB 3.0 port on the USB hub does not work properly after upgrading to the latest macOS version. Interestingly, other ports, such as USB-C and HDMI, are said to work normally on the same hub without any problems. However, for some users, the problem is much more serious.

Upgrading to macOS Monterey broke some of the functions of the USB hub I bought directly from Apple. Unhappy 😠

Some users complained that the USB hub connected to their Mac has completely stopped working. It seems that the problem is not device-specific either. According to the report, USB hub problems spread across Mac mini, M1-driven MacBook Air and Pro, and older Intel-driven MacBook Pro models. Some affected users mentioned that even with an Apple-certified USB hub, the problem still exists. A Reddit user who claimed to have spoken to Apple support staff stated that the company is aware of the problem and may soon be fixed by a software patch. Interestingly, earlier this year, Apple issued a patch for a similar USB hub issue in macOS Big Sur.

Some users complained that power supply (PD) via USB-C also stopped working, while some users mentioned issues related to connecting to an external monitor. Users who tested multiple USB hubs from different brands said that each hub behaves differently, and it is almost certainly a macOS Monterey bug. Publicly, Apple has not yet acknowledged the problem and released a fix, so it may be worth delaying the installation of the update, especially if connecting to a USB hub is important.

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Nadeem has written articles on consumer technology for more than three years and has worked with companies such as NDTV and Pocketnow in the past. In addition to reporting the latest news, he also has experience in testing the latest mobile phones and laptops. When he is not writing, you will find that he failed in Doom Eternal.